CAREERS
PROGRAM MANAGER
SUMMARY
The Program Manager is a leader who oversees the planning, executing, and tracking of data related to a grant with the Ohio Commission on Minority Health (OCMH) and two programs with the Ohio Department of Health (ODH). The Program Manager identifies and executes strategies to build thriving programs, works successfully with a variety of stakeholders, and coordinates multiple teams to ensure program goals are being met.
ESSENTIAL FUNCTIONS
Plan, direct, coordinate, and lead activities of the OCMH expansion project to ensure goals, objectives, and all elements are accomplished within the prescribed time frame and funding parameters.
Monitor data entered by Community Health Workers (CHWs), communicate with stakeholders, and manages risks and issues, and initiates corrective measures.
Manage the activities of all team members as they are involved in the programs, including support staff, and staff at Care Coordination Agencies (CCAs).
Establish the work plan and staffing for each phase of the programs, and direct all key staff assigned to the programs to ensure goals are being met and/or exceeded.
Make decisions on program-suitable strategies and objectives and negotiates the execution of those strategies.
Identify and leverage a variety of resources to achieve program objectives and efficiently facilitate meetings to meet program report deadlines.
Daily collaboration with team members, CCAs, OCMH, and ODH staff to ensure achievement of objectives.
Reviews, evaluates, and interprets participant records, vital statistics, and other data affecting participant health and well-being in order to assess participant needs.
Analyzes data and prepares monthly, quarterly, and annual reports for OCMH and ODH.
Provides guidance to CHWs to improve quality of service and partners with the Operations & Training Manager to conduct necessary data collection and reporting needed.
Other duties as assigned by the Executive Director
KNOWLEDGE, SKILLS, and ABILITIES
Excellent facilitation, conflict resolution, and interpersonal skills.
Proven leadership abilities, able to facilitate working groups, and conduct presentations.
Strong data analysis and able to translate strategies & goals into the design and implementation of processes.
Attentiveness to details without losing sight of the picture.
Solid time management skills and a sense of discretion and professionalism.
Critical thinking skills, strong organizational, decision-making, and problem-solving skills.
Demonstrated ability to collaborate with staff.
EDUCATION and EXPERIENCE
Associate degree or Bachelor’s degree with two years’ work experience in program management or equivalent combination of experience and/or education.
Experience with data analytics is required and experience working with grants is preferred.
Intermediate experience with MS Word, Excel, & PowerPoint.
Knowledge of Care Coordination Systems software preferred.
Experience preferred working in a non-profit organization.