BILLING SPECIALIST

This position is full time & on-site

JOB SUMMARY

Under the general direction of the Executive Director, the Billing Specialist ensures timely reporting and invoicing that includes data management, approval of billable items, reconciliation of payments, and tracking of Community Health Worker (CHW) productivity.  Assists the Executive Director with Care Coordination Agency (CCA) reporting metrics and program analysis.  Consults with CHWs and CCA Supervisors to research and resolve billing/invoicing problems or issues.   

ESSENTIAL FUNCTIONS

●     Review data within Care Coordination System (CCS) database to ensure monthly visits, pathways, and tools are accurate and complete prior to billing.

●     Approve and reconcile billing for CCAs.

● Prepare monthly Managed Care Organization (MCO) invoices for all CCAs and keep organized logs of these invoices.  

●     Research and resolve billing issues by communicating with CHWs and CCA Supervisors.

●     Maintain payment records as well as outstanding balances, verify receipt of funds, and notify the Fiscal Officer of payment.

●     Confidentially handle participant data and MCO contract information.

●     Communicates with MCOs frequently regarding invoicing.

●     Provides regular reports to administration as needed and may perform a variety of clerical support functions and related duties as assigned.

SKILLS and ABILITIES

●     Strong computational skills and extreme attention to detail

●     Able to be productive without oversight, able to take and follow through with delegated tasks and accountability.

● Excellent interpersonal skills and able to develop professional relationships with diverse populations.  

●     Strong sense of discretion and professionalism and good verbal and written communication skills.

●     Solid analytical skills with the ability to combine information from many sources to develop recommendations.

●     Organized, able to manage multiple priorities, and time management skills.

●     Teamwork orientation.

●     Proficient in Microsoft Office software (Word, Excel & PowerPoint)

EDUCATION and EXPERIENCE

●     Associate degree in accounting and two (2) years of relative work experience or equivalent combinations of experience and/or education.

●     Two years of office, financial, and/or medical billing experience; preferably in a not-for-profit organization.      

If you would like to apply for this position, please send a resume to: director@chaphub.org